Frequently Asked Questions

Everything you need to know about your Hae Hawaii island-inspired style.

When will my order ship?

All orders are processed within 2-3 business days. Once shipped, you will receive a confirmation email with a tracking number to follow your package's journey from our island home to yours.

What is your return policy?

We want you to love your Hae Hawaii pieces. If you are not completely satisfied, we accept returns of unworn, unwashed items with original tags within 30 days of delivery.

How do I care for my Hae Hawaii garments?

To preserve the vibrant prints and fabric quality, we recommend hand washing in cold water with mild detergent and hanging to dry in the shade.

Do you offer international shipping?

Yes, we ship our tropical designs worldwide. Shipping rates and delivery times vary by destination and will be calculated at checkout.

How do I find the right size?

Please refer to our detailed Size Guide found on each product page. Our styles generally run true to size, but we provide specific measurements to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.